Our Migration to Zoom Phone successfully completed this past Wednesday, November 23rd, 2022.
Reminders:
– You no longer use 9 to dial or fax externally/off campus.
– If you have received an invite to Zoom and have not accepted it, please do so as soon as you can.
– If you have past voicemail messages on your phone you will need to access these from phones.smumn.edu.
– You have to set up a new voicemail greeting either by logging into the Zoom Portal or from your desk phone.
– Your extension/phone number did not change
Below are some helpful links to using the new phone system. The last link is specific to Saint Mary’s and is the recording that was held prior to our transition.
Getting Started with Zoom Phone:
https://support.zoom.us/hc/en-us/articles/360028936531-Getting-started-with-Zoom-Phone-users
Changing settings in the desktop client/mobile app:
https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-mobile-app
Getting started with iOS:
https://support.zoom.us/hc/en-us/articles/201362993-Getting-started-with-iOS
Zoom Phone From the Mobile App:
htts://www.youtube.com/watch?v=VNfsnuP-t4g
Zoom Phone Training SMUMN:
https://smumn.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e0e90f9e-5290-4636-a57d-af4f013b805f
If you notice any issues or concerns please contact the Helpdesk at 507-457-7800 or helpdesk@smumn.edu.
